{"id":66,"date":"2009-05-27T04:50:22","date_gmt":"2009-05-27T11:50:22","guid":{"rendered":"http:\/\/www.psiwebware.com\/blog\/?p=66"},"modified":"2014-02-21T09:14:34","modified_gmt":"2014-02-21T14:14:34","slug":"outsourcing-relationships-challenging-failure-part-5-of-6","status":"publish","type":"post","link":"https:\/\/psiwebware.com\/blog\/cmms-software-7\/outsourcing-relationships-challenging-failure-part-5-of-6\/","title":{"rendered":"Launch the Improvement Program"},"content":{"rendered":"

Step 7: Launch the Improvement Program<\/strong><\/p>\n

This step is a significant milestone.\u00a0 The level of achievement at this point can either make or break your relationship.\u00a0 It is important to keep the key people in both organizations up to date on progress and you need to seek their support.<\/p>\n

Plan to launch the program at the start of\u00a0remedial work.\u00a0 Make sure that you present any actions positively and constructively.\u00a0 This is a blueprint for the future.<\/p>\n

It might be a good idea to think of a clever name for your improvement program to catch people\u2019s attention.\u00a0 Your goal is to actively manage the improvement program and promote each key achievement within both organizations.<\/p>\n

Step 8: Monitor Progress<\/strong><\/p>\n

Monitoring progress carefully and frequently is very important at this stage. \u00a0Since the relationship has been strained, it is safe to assume that normal process for reviewing performance and introducing service improvements has not been working effectively.<\/p>\n

In previous steps, we recommended that you investigate Maintenance Management Software<\/a> or Janitorial Management Software<\/a>.\u00a0 These systems can be extremely helpful in monitoring your progress without doing any extra work.<\/p>\n

Your improvement task force should meet on a regular basis to review progress, agree on additional actions, and modify the program where it isn\u2019t producing the desired outcome.\u00a0 As communications and services are brought back in line with the agreed upon standards, ongoing monitoring duties should be passed back to\u00a0normal contract management mechanisms.<\/p>\n

Look out for potential problems in the transfer process.\u00a0 There is a possible conflict between actions started while improving the relationship and actions that are considered part of the normal contract.<\/p>\n

It is important for both organizations to recognize the significance of this improvement program.\u00a0 Give the program firm priorities and don\u2019t override its activities.\u00a0 Support from your senior management is extremely helpful in this situation.<\/p>\n

In the final part, we will review steps 9 and 10.\u00a0 Step 9 deals with communicating your achievements and step 10 covers what to do after you have successfully established a excellent relationship.<\/p>\n","protected":false},"excerpt":{"rendered":"

Monitoring progress carefully and frequently is very important at this stage. Since the relationship has been strained, it is safe to assume that normal process for reviewing performance and introducing service improvements has not been working effectively.<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"jetpack_publicize_message":"","jetpack_is_tweetstorm":false,"jetpack_publicize_feature_enabled":true,"jetpack_social_options":[]},"categories":[44,50],"tags":[6,4,7],"jetpack_publicize_connections":[],"psp_head":"Outsourcing Relationships Challenging Failure Part 5 \u2013 PSIwebware - Hometown of TAMS<\/title>\r\n<meta name=\"description\" content=\"Facility Management Software systems can be extremely helpful in monitoring your progress without doing any extra work.\" \/>\r\n<meta name=\"robots\" content=\"index,follow\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/psiwebware.com\/blog\/cmms-software-7\/outsourcing-relationships-challenging-failure-part-5-of-6\/\" \/>\r\n","jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/p2ATPx-14","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/posts\/66"}],"collection":[{"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/comments?post=66"}],"version-history":[{"count":14,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/posts\/66\/revisions"}],"predecessor-version":[{"id":787,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/posts\/66\/revisions\/787"}],"wp:attachment":[{"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/media?parent=66"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/categories?post=66"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/psiwebware.com\/blog\/wp-json\/wp\/v2\/tags?post=66"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}