Yong Kim
Author's posts
Aug 18
7 Steps to Providing Remarkable Customer Service
Great service strengthens customer satisfaction and can turn ordinary clients into long-term clients.
Aug 06
LEED Credit for Innovations in Design (ID 1-1.4)
Building operators and team projects have the opportunity to be awarded points for exceptional performance through technological strategies.
Aug 03
LEED Management
Facility Managers are using Facility Maintenance Software to implement sustainable operations and maintenance practices to reduce the environmental impact of their buildings.
Jul 30
Work Management Efficiency
Work standards are too easily corrupted without a means to clearly communicate work requirements, track work progress, and demonstrate the quality of work performed.
Jul 29
Planning and Budgeting
It is important to organize an annual facility management plan so you measure progress in terms of performance within your budget.