Beyond definitions spelled out in your contract and communicating with the other party, there should be a well documented Service Delivery Plan. This plan gives you a roadmap of services that will be performed, and can be administered through advanced Janitorial Software or CMMS Software to make tracking progress simple & effective.
Tag: Janitorial Software
May 04
Outsourcing Relationships: Challenging Failure (part 1 of 6)
When dealing with a failing outsourcing relationship, getting back on track can be achieved by following a ten step program of improvement.
Apr 20
Janitorial Quality: Expense or Investment?
Janitorial Quality can be elusive, because clients want to receive what they think they have paid for, but they don’t always agree with their service providers on levels of performance.
Apr 02
Uncover Lost Profit
In the Janitorial business, the largest area of focus lately has been labor costs and how to improve employee efficiency. In essence, do more with less.